Store Technology Field Service Tech
The primary role of the Store Technology Field Service Technician is responsible for the overall
maintenance and operation of store level technologies such as point‐of‐sale systems, personal
computers, computer peripherals, and data networks.
Install, diagnose, repair, maintain and upgrade all store technologies such as point of sales systems,
desktop PCs, network equipment and peripherals such as bar code scanners and printers. AV and cabling experience would be helpful.
Identifies, researches and resolves technical problems in conjunction with other
Information Technology personnel.
Complies with and helps to enforce standard policies and procedures with respect to
Information Systems requirements and PCI DSS standards.
Works with hardware/software vendors to ensure equipment and software are running to optimal
Works with store managers and, Inc maintenance department in resolving facility related
issues that impacts store technologies.
Performs other duties as assigned. Required to be on call for emergencies.
At least 2 years of experience in a multi‐site, retail environment.
Ability to work with minimal supervision.
Experience with back office retail systems.
CompTIA A+ Certification.
The ability to problem solve quickly and professionally.
Must have reliable transportation and willing to be on the road.
At least 2 years of experience in a multi‐site, convenience/petroleum store environment.
At least 2 years of experience with Passport point of sale and/or customer self‐service equipment.
Job Type: Full‐time